Issue: Volume VI No. 11 - August 9, 1999

How Hospital Lab Directors Fail Their Employees

EVERY NOW AND THEN I WANT TO TAKE some segment of the laboratory industry to task for things they ought to be doing. Today it will be hospital laboratory directors. Virtually every hospital lab administrator in the United States will tell you that they are concerned about the job stability and welfare of their lab …

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West Hills Hospital Lab Hits Outreach Home Run

CEO SUMMARY: Popular wisdom says that California’s managed care market is a financial disaster for clinical laboratories. Yet here’s an exciting story about a community hospital that launched a brand-new laboratory outreach program in 1997 and found solid success. During the last two years, specimen volume is up, profits are increasing, and the laboratory is …

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Outsourcing Lab Outreach Leads to Better Service

CEO SUMMARY: Many hospital laboratories continue to endure non-stop cutbacks to staffing and funding. The success of the recently instituted laboratory testing outreach program at West Hills Hospital and Medical Center validates that the market continues to reward labs willing to offer added-value services. These are the laboratories which will emerge as winners in tomorrow’s …

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California Assesses Fines After Needle Reuse by SBCL Employee

ONE CHAPTER HAS CONCLUDED in the story about the phlebotomist who was discovered last March to be reusing butterfly needles in Palo Alto, California. California’s Department of Health Services (DHS) fined SmithKline Beecham Clinical Laboratories (SBCL) a total of $102,00 for its part in the episode. SBCL’s license could have been revoked or suspended. Phlebotomist Elaine …

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Ten Myths of Lab Management That Led the Clinical Lab Industry Astray

Part One of a Special Series CEO SUMMARY: One of our most popular series ever was the “13 Perilous Parallels” of laboratory management. This four-part story appeared in 1996 and chronicled similar management strategies used by various national laboratories during the ten years leading up to 1996. It was a revealing look at how commercial …

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Quest Diagnostics and LabCorp Face an Evolving Marketplace

TWO OF THE THREE BLOOD BROTHERS reported continued improvement in their financial condition as second quarter earnings reports were made public. This news, however, was overshadowed by speculation about the failure of Quest Diagnostics Incorporated to consummate its purchase of SmithKline Beecham Clinical Laboratories (SBCL) during the month of July. Quest Diagnostics and Laboratory Corporation …

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“August 9, 1999 Intelligence: Late Breaking Lab News”

Contrast the double digit premium increases demanded by HMOs for 1999 and 2000 with the recent Medicare announcement. Medicare will add 1.1% to hospital payments for overnight stays as this year’s inflation adjustment. With annual inflation under 2%, it certainly causes one to wonder what HMOs really do with their premium dollars. It seems to …

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