Month: July 2003

“July 28, 2003 Intelligence: Late Breaking Lab News”

In recent weeks, Quest Diagnostics Incorporated lost both a key executive and a major client. Vicki DiFrancesco, Vice President of Hospital Sales and Marketing, submitted her resignation earlier this month. She is leaving to pursue personal interests. DiFrancesco became part of Quest Diagnostics when it acquired American Medical Laboratories (AML) last year. AML had successfully …

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AACC and CAP Meetings Generate Useful Insights

IT WAS A BUSY TIME LAST WEEK on the lab industry meeting circuit. THE DARK REPORT made the rounds and uncovered some valuable intelligence for lab directors and pathologists. First on the meeting tour was Philadelphia, site of the American Association of Clinical Chemistry (AACC) annual convention, held July 21-25. The number of exhibitors and the …

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Many Laboratorians Seem to Be “From Missouri”

OUR STORY ABOUT THE NEW, STATE-OF-THE-ART AUTOMATED LABORATORY at Kaiser Permanente Northwest (KP-NW) in Portland, Oregon is one which should not be overlooked or underestimated in its importance. It is the story about how an ISO-9000-certified clinical lab organization used ISO principles to design, from the ground up, its new laboratory. Around the offices of …

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Are Two Blood Brothers Using Economic Clout?

CEO SUMMARY: Quest Diagnostics Incorporated and Laboratory Corporation of America now dominate the national marketplace for testing referred by physicians’ offices. Release of their second quarter earnings reports provides the first look at their performance following the acquisitions in 2002 which removed American Medical Laboratories, Dynacare, DIANON Systems, and Unilab from the marketplace. WITH THE …

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“State of Industry” Report On Molecular Diagnostics

CEO SUMMARY: Enterprise Analysis Corporation has launched an ambitious survey that will include 150 laboratories performing molecular testing in the United States. Last week it released information about the first 51 labs contacted in this effort. The survey provides an intriguing look at what molecular tests laboratories are performing in the areas of infectious diseases, …

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Kaiser Permanente NW Incorporates ISO-9000 In Regional Lab Design

CEO SUMMARY: After achieving its ISO-9000 certification, Kaiser Permanente Northwest’s laboratory division accomplished another distinction. It became the first lab in the nation to use the principles of ISO-9000 to design, build and operate a new, state-of-the-art, automated laboratory facility. The unique workflow designed into this laboratory startles visitors. Not only is this the first …

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Failure to Provide “Right Care” Documented by Study

EVEN AS THE HOUSE–SENATE CONFERENCE COMMITTEE determines the fate of the 20% co-payment for laboratory tests, our lead story in this issue of THE DARK REPORT looks at the impact of a remarkable study on the quality of healthcare delivered to the average American patient just published in the New England Journal of Medicine (NEJM). …

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Boost for Labs: Study Reveals Big Care Gap

CEO SUMMARY: This research project involved 13,000 patients and a detailed review of medical records. The startling conclusion: the health system provides proper diagnosis and treatment only 55% of the time! Because of the study’s depth, it provides a compelling argument that the nation’s providers have plenty of room for improvement. This bodes well for …

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HHS Plans to Encourage National EMR System

CEO SUMMARY: Last week, the U.S. Department of Health & Human Services (HHS) announced two major steps toward the universal electronic health record. One project involves the licensing of CAP’s SNOMED CT system to make it available to all healthcare providers in the United States. The second project is a commission to the Institute of …

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Online Distance Training Helps Labs Recruit & Retain More MTs

CEO SUMMARY: One surprise about online distance learning (ODL) programs for medical technologists (MT) is that even small hospital laboratories can use them to recruit and train more MTs. Across the United States, a growing number of labs are experiencing a shortage of MTs in their local community. A handful of early-adopter laboratories has already …

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