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War College 2008 Theme: Get Close to Customers!

What’s hot in laboratory and pathology is customer-facing organizations and integrated IT

CEO SUMMARY: Over the course of two days, pathologists, lab directors, and other laboratory professionals repeatedly heard speakers urge them to work hard to ensure that customers are the top priority for their laboratory organization. Another theme is the need for labs to organize their data so that they can send actionable information to referring …

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