USE OF LEAN METHODS HAS UNLOCKED major improvements at Baystate Health’s Department of Pathology in Springfield, Massachusetts. One Lean project cut average Pap test turnaround time by more than 50%. Another Lean project attacked errors with Advanced Beneficiary Notices (ABN), leading to a 75% reduction in write-offs, worth $1 million! In the first case, the […]
Using Lean to Cut Pap Test TAT Pays Off At Baystate Medical
Lean ABN Fix Is Another $1 Million Home Run
- By Robert Michel
- > From the Volume XVI No. 12 - August 31, 2009 Issue
- Tags: accessioning, Anatomic pathology, cap, clinical lab, Clinical Laboratory, hematology, hie, Histology, lab manager, lab managers, lab operation, lab outreach, lab staff, laboratories, laboratory staff, lean journey, lean method, lean methods, lean process, lean process improvement, lean team, lean techniques, Medicare, pathologists, process improvement, reference laboratories, revenue management, smear test, the clinical laboratory, the laboratory
