Tag: standard work

Marshfield Clinic Lab Tackles Phlebotomy Workflow Redesign

CEO SUMMARY: Before a redesign of phlebotomy workflow at Marshfield Clinic, patients might wait as long as an hour, particularly before noon when phlebotomists would see 75% of each day’s patients. After the redesign, the number of draw sites was reduced from five to two while handling an increase in daily patient volume from 700 to 855. Patient wait times fell

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Raising the Bar with Better Phlebotomy Service

STEP BY STEP, INNOVATIVE CLINICAL LABORATORIES AND PATHOLOGY GROUPS across the country are deliberately raising the level of service they provide to patients and physicians. In the short term, this often delivers competitive advantage—at least until competing laboratories improve their own service to equal that new benchmark.

Raising the bar on service is the theme of

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Using Lean at Henry Ford Transforms Pathology TAT

CEO SUMMARY: Long-standing work flow traditions in anatomic pathology provide fertile ground for improvement with Lean and similar process improvement methods. That was the case at Henry Ford Health System, where empowered teams in the pathology laboratory employed the principles of single-piece/small batch work flow, “pull”, and standard work. The outcomes were reduced defects, improved

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Phlebotomy Automation Likely To Be Next Trend

CEO SUMMARY: Here’s a prediction that automation of work processes for phlebotomy, specimen collection, and specimen transport may be the next trend. Unfolding developments in the United States are creating a situation parallel to what was seen in Japanese hospital laboratories more than two decades ago—and led to the world’s first automated solutions for clinical

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Mayo’s Scottsdale Hospital Lab Hits Big “Lean” Home Runs

CEO SUMMARY: Are Lean and Six Sigma techniques ready to make a big contribution in the laboratories of smaller hospitals? If you ask lab managers at Mayo Clinic’s Scottsdale Hospital, the answer is an unqualified “Yes!” Their 15-week Lean project in the hospital’s high volume core laboratory produced worthwhile improvements. It also formed the foundation

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Market Demand for Pathologists Shifts Toward Specialization

CEO SUMMARY: Unlike the slack employment market for pathologists seen during the 1990s, there is strong demand for pathologists in this decade. Private pathology group practices now face competition for the best pathology talent. That’s because public lab companies are regularly in the marketplace looking to hire pathologists with the right subspecialty skills and expertise.

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