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Lab Innovators Point Way At Executive War College

Emerging trends point to more emphasis on lab service quality & physician satisfaction

CEO SUMMARY: Now in its tenth year, this Executive War College attracted a record crowd, including laboratory leaders from Europe, Africa, South America, and Asia. The unexpected finding was that, along with the growing acceptance of Lean, Six Sigma and other quality management systems by the nation’s first-rank lab organizations, assertive surveying of physician and […]

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