CEO SUMMARY: In Toledo, Ohio, ProMedica Laboratories uses extensive metrics to analyze almost all processes in the lab. Under a process improvement program in place for more than five years, the lab has implemented daily management to help streamline day-to-day operations. Concurrently, a newly-formed cross-functional test utilization team adopted recommendations from the Choosing Wisely campaign
ProMedica Lab Succeeds with Metrics, Daily Huddles
By Joseph Burns, from the Volume XXVI No. 1 – January 14, 2019 issue