quality management system

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ProMedica Lab Succeeds with Metrics, Daily Huddles

By Joseph Burns, from the Volume XXVI No. 1 – January 14, 2019 issue

CEO SUMMARY: In Toledo, Ohio, ProMedica Laboratories uses extensive metrics to analyze almost all processes in the lab. Under a process improvement program in place for more than five years, the lab has implemented daily management to help streamline day-to-day operations. Concurrently, a newly-formed cross-functional test utilization team adopted recommendations from the Choosing Wisely campaign

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July 30, 2018 Intelligence: Late Breaking Lab News

By Robert Michel, from the Volume XXV No. 11 – July 30, 2018 issue

Clinical labs and physicians can soon say goodbye to “meaningful use.” Federal officials are proposing a significant change to the Medicare and Medicaid EHR Incentive program for certified EHRs that has been in existence since 2011. In a press release issued last spring, the Centers for Medicare and Medicaid Services (CMS) issued a proposed rule.

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Discovery of Pathology Errors Shows Quality Flaws

By R. Lewis Dark, from the Volume XXV No. 6 – April 16, 2018 issue

MOST PATHOLOGISTS WOULD AGREE THAT PATIENTS AND THEIR PHYSICIANS have every right to expect a timely, accurate lab test result. Stated differently, patients and physicians implicitly trust that a pathology laboratory in the United States will not make errors in specimen processing (technical component) and diagnosis (professional component).

For these reasons, the recent federal Centers for

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New Business Models for Pathology, Clinical Labs

By R. Lewis Dark, from the Volume XXIV, No. 7 – May 15, 2017 issue

EXPERTS OFTEN PROCLAIM THAT THE U.S. HEALTHCARE SYSTEM is slow to change and slow to adopt the management approaches, operational innovations, and new technologies that other industries use.

One example is adoption of the quality management techniques that W. Edwards Deming and the Japanese developed by the 1970s. Today, these are described as Lean, Six Sigma,

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ARUP Laboratories Earns CAP’s ISO 15189 Accreditation

By Joseph Burns, from the Volume XXIV, No. 5 – April 3, 2017 issue

CEO SUMMARY: Being accredited to this internationally recognized standard for quality and competence communicates to clients and prospective clients that one of the nation’s largest clinical labs is committed to the highest standards of quality. Clients already knew about that commitment but now have definitive proof, ARUP said. Also, lab administrators believed that gaining accreditation

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Much Disruption for Labs In 2016’s Top 10 Stories

By Robert Michel, from the Volume XXIII No. 17 – December 19, 2016 issue

CEO SUMMARY: Within THE DARK REPORT’S list of the Top 10 Lab Industry Stories for 2016 is one story of disruption that might have been one story of disruption about to happen. The disintegration of Theranos during 2016 is the big story about a self-proclaimed disruptor of the lab industry that finds itself struggling just

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First CAP 15189 Accreditation for a Children’s Hospital Lab

By Joseph Burns, from the Volume XXIII No. 13 – September 26, 2016 issue

CEO SUMMARY: It’s now official. St. Jude Children’s Research Hospital is the first children’s hospital to earn accreditation to ISO 15189 under the College of American Pathologists. What is more interesting, however, is how lab leadership used the quality management system of ISO 15189 to help lab staff to raise the quality of lab services.

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Henry Ford Health System Laboratory Division Combines Lean with ISO 15189

By Joseph Burns, from the Volume XXIII No. 3 – February 29, 2016 issue

CEO SUMMARY: As healthcare transitions away from fee-for-service payment and adopts new models of reimbursement, every clinical lab will need to deliver more value with its lab testing services. At Henry Ford Health System in Detroit, the laboratory division has blazed a path of improving lab performance specifically to enable it to add value to

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Henry Ford Health System Labs Show How Lean Methodology in Healthcare Increases Revenues

By Mary Van Doren, from the Volume XXIII No. 3 – February 29, 2016 issue

EXECUTIVE SUMMARY: Here’s a major accomplishment by the lab division of a nationally-recognized health system that has gone unreported until this DARK REPORT intelligence briefing. This article explains how using the quality management system of ISO 15189 and the Lean methodology in healthcare allow it to absorb shrinking lab budgets while improving quality, and, at the

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December 7, 2015 Intelligence: Late Breaking Lab News

By Robert Michel, from the Volume XXII NO. 17 - December 7, 2015 issue

Last week, a joint laboratory accreditation agreement was announced by AABB and the American Association for Laboratory Accreditation (A2LA). The two associations will now collaborate to allow labs to obtain three assessments under one effort, including AABB accreditation, ISO 15189 accreditation, and CLIA requirements. In their statement about the benefits of the new arrangement, the

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