CEO SUMMARY: Two recent Internet surveys revealed that consumers rank access to their personal lab test results as the number one most wanted feature in healthcare services. This is an early warning for laboratories and pathology group practices. Today’s consumers have changing expectations about the types of services they want their clinical laboratory to provide. […]
Consumers Taking Active Role In Their Laboratory Testing
Patients want more control
- By Robert Michel
- > From the Volume VIII No. 1 - January 15, 2001 Issue
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