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Lab Test Ordering On Web Presents Tough Challenges

CEO SUMMARY: During 1999, many factors pointed to the speedy introduction of Web-based lab test ordering between physicians’ offices and their laboratory providers. Several credible players, like Healtheon/ WebMD (now WebMD) and Advanced Health Technologies, held numerous contracts to i…

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Changing Lab Industry Trends Identified at War College

CEO SUMMARY: Clinical laboratories and pathology group practices are beginning to respond to a new set of marketplace trends. Speaker after speaker at this EXECUTIVE WAR COLLEGE included new business strategies not heard in past years. Probably the most notable difference is a growing emp…

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New England’s Path Lab Is Acquired by LabCorp

CEO SUMMARY: With growing regularity, owners of larger independent clinical laboratories are opting to sell to one of the public lab companies. This time it’s New Hampshire-based Path Lab, which agreed to be acquired by Laboratory Corporation of America. One intriguing aspect of…

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LabNet of Ohio Profits From Network Projects

CEO SUMMARY: Since its inception seven years ago, this regional lab network has worked diligently to create the service infrastructure necessary to pursue managed care contracts. Along the way, LabNet of Ohio has found gold in such business initiatives as shared testing and group purchasi…

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Web-based Test Ordering Is A “Tough Nut To Crack”

CEO SUMMARY: Shifting office-based physicians to Web-accessed lab test ordering proved to be a daunting task for WebMD and its early competitors. Probably the most significant discovery is that modest capabilities of existing software technology and the lack of Internet broadband connecti…

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Strategic Business Failures Of The Laboratory Industry During the 1990s

If analysis is to be accurate and objective, it must recognize and praise successful accomplishments while at the same time recognizing and criticizing failures. Human nature being what it is, however, criticism of failed business decisions is painful and bound to generate denials by the parties invo…

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Genesis Clinical Laboratory Hits Outreach Home Run

CEO SUMMARY: Commercial laboratory consolidation has left Chicago with only a handful of laboratory providers. New management at MacNeal Hospital’s for-profit laboratory division recognized this opportunity. During the past three years, the outreach program was revitalized and the sales…

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Pathology Consolidation Offers Many Local Benefits

CEO SUMMARY: Consolidation of pathology practices can be a complex and drawn-out process. But it doesn’t have to be that way. During the 1990s, Bayless Pathmark of Cleveland grew from a two-man practice into a regional pathology resource numbering 22 pathologists and serving 10 hospital…

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SmithKline’s Strategies Now Delivering Benefits

CEO SUMMARY: Business strategy does make a difference. However, it sometimes takes years to appreciate the wisdom of choosing one strategy over another. In the case of SmithKline Beecham’s lab division, the decision to become sole-source provider to the nation’s largest HMOs may event…

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