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Choosing a Eulogy for SBCL

What is an appropriate eulogy for SmithKline Beecham Clinical Laboratories (SBCL), soon to be acquired by …

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Quest and SBCL Expect Merger Date Of July 2

CEO SUMMARY: After months of waiting and planning, executives at Quest Diagnostics Incorporated believe that July 2, 1999 will be the date when their acquisition of SmithKline Beecham Clinical Laboratories becomes official. During the month of July, expect a flurry of activity at Quest Di…

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PennState Geisinger Building “ Distributed Lab ” Around POCT

CEO SUMMARY: Here’s an integrated healthcare system that’s pushing its clinical laboratory across traditional barriers between physician’s office and clinical lab. At PennState Geisinger Healthcare, a fast-growing health system located in rural Pennsylvania, point-of-care testing is…

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Labs Entering New Cycle Of Evolution and Change

CEO SUMMARY: As some of the nation’s most astute and forward-looking lab executives prepare to gather in New Orleans for the fourth annual EXECUTIVE WAR COLLEGE, it is time to share our assessment of the laboratory and pathology industry. Recent events presage another profound …

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Who “Runs” the Lab Industry?

HAVE MOST OF YOU EVER THOUGHT ABOUT WHO “RUNS” THE LAB INDUSTRY? This is a serious question! Who is responsible for teaching lab managers what is necessary to run a productive, profitable, and stable laboratory organization? After all, laboratories in 1999 look very different than they did in 19…

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Client Service and Sales Fuel Fast Growth at AML

CEO SUMMARY: Here’s proof positive that effective management can make a positive difference in the financial performance of clinical labs. Upon taking title to American Medical Laboratories in the spring of 1997, its new owners used an emphasis on “customer-first” service and aggres…

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Sales to Become the Secret Behind Successful Labs

SALES WILL BECOME A NECESSARY PART of every laboratory executive’s management toolbox during the next few years. The unmistakable success of the nation’s best-performing laboratories now rests on their effective use of sales and marketing programs. This is not something that most hospital labora…

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Movers & Shakers For ’99 Demonstrate Leadership

EACH YEAR IT BECOMES more difficult to make final selections for our annual Movers & Shakers awards. The reason is simple. Today there are more examples of leadership in the laboratory than when we first started these selections three years ago. This is a good omen. It means that the crucible of…

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Sales & Marketing Is Critical To Success Of Labs & Pathologists

CEO SUMMARY: Careful study of the most successful lab oratories operating today reveals a common characteristic: the effective use of sale s and marketing methods to boost specimen volume, revenue, and operating profits. This is true whether it’s a hospital lab outreach program, a comme…

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First-Ever National Gathering Of Lab Sales Managers

CEO SUMMARY: Here’s a news-making event for the clinical laboratory industry: a first-ever national meeting of the country’s best sales and marketing managers. Scheduled as a new addition to the EXECUTIVE WAR COLLEGE on May 11-13, it’s an unprecedented opportunity for the nation’s…

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