Robert Michel
Until Robert L. Michel came along and founded The Dark Intelligence Group (DIG) two decades ago, the clinical laboratory industry and the anatomic pathology profession lacked a trustworthy source for information about the management and operations of medical laboratories. From its inception in 1995, The Dark Report quickly became the “go to” source of industry intelligence, innovations in lab management, and strategic market analysis.
This excellence in reporting has earned recognition from his peers. For example, twice Michel and The Dark Report have won national awards for best investigative reporting by the Specialty Information Publishers Association. In 2005, the award was for Michel’s coverage about how the anatomic pathology condominium laboratories (pod labs) operated by urologists and gastroenterologists came to be, who operated them, and how these owners marketed the AP condo labs to other physician groups. In 2009, Michel’s award for best investigative reporting resulted from his published interviews with Quest Diagnostics Incorporated when the company admitted that, for a period of 18 months, it had been reported inaccurate Vitamin 25(OH) D results because of problems with its laboratory-developed test methodology. The Dark Report’s story was picked up by The New York Times and was in the national news cycle for several days.
In his role as Editor-in-Chief, Michel brought unique capabilities to DIG and The Dark Report. His management training and diverse business experience—along with his skills as a concise writer and analyst—proved to be a winning combination for readers of The Dark Report. For that reason, Michel’s story has many intriguing elements.
Immediately prior to founding DIG, he had served in several executive positions for Nichols Institute based in Portland, Oregon, and San Juan Capistrano, California. This was during the time that Nichols Institute was an independent public lab company with annual revenues of about $280 million (prior to its acquisition by MetPath, Inc., now Quest Diagnostics Incorporated). He traveled extensively to many of the clinical lab business units owned by Nichols Institute in different regions of the United States and played a role in formulating effective market strategies in response to the emergence of closed-panel HMOs, capitated pricing, and full-risk managed care contracts, among other successful management initiatives.
Prior to his service at Nichols Institute, Michel served at three different Fortune 100 companies. These were Procter & Gamble, Centex Corporation, and Financial Corp. of America. Each was an opportunity to master new management techniques and apply them in different industries. Between these positions, he gained experience as an entrepreneur, having founded a real estate development firm and a general contracting company in the Southeastern United States.
Robert Michel earned a Bachelor of Arts degree in Economics at the University of California, Los Angeles, where he played rugby, a sport he participated in for another 22 years. He is a native of California and grew up in Santa Ana.
Articles by Robert Michel
Medicare Demo Bidders’ Meeting Reveals Many Problems Ahead
From the Volume XIV No. 17 – December 10, 2007 Issue
LAST WEDNESDAY IN SAN DIEGO, the …
Integrated In Vivo-In Vitro: Is It Pathology’s Future?
From the Volume XIV No. 17 – December 10, 2007 Issue
CEO SUMMARY: Across the globe, forward-thinking pathologists and radiologists are taking steps to use molecular technologies in ways that combine in vivo and in vitro testing. As this happens, traditional roles for pathology and radiology are likely to evolve toward a more integrated diag…
December 10, 2007 “Intelligence: Late Breaking Lab News”
From the Volume XIV No. 17 – December 10, 2007 Issue
Last month, Beckman Coulter, Inc., of Fullerton, California, announced that it will acquire the research flow cytometry instrumentation business of Dako Denmark A/S, of Glostrup, Denma…
Patient Satisfaction Has New Significance for Labs
From the Volume XIV No. 16 – November 19, 2007 Issue
ONCE AGAIN, THE DARK REPORT IS FIRST TO CALL YOUR ATTENTION to a national trend not previously recognized. Specifically, I refer to how the focus by hospitals on patient safety and patient satisfaction has surfaced the dissatisfaction most patients have with phlebotomy and, by extension, with the rep…
Medicare Rules Tighten Anatomic Path Mark-ups
From the Volume XIV No. 16 – November 19, 2007 Issue
CEO SUMMARY: Effective on January 1, 2008, new rules take effect that restrict the circumstances under which physicians can mark up the anatomic pathology services provided to their patients. However, ambiguities in how the rules are written are likely to make the intent of the new rules …
PAML and HCA Agree to Start New Lab Joint Venture in Utah
From the Volume XIV No. 16 – November 19, 2007 Issue
WHEN THE NEW LABORATORY JOINT VENTURE between MountainStar Healthcare Network of Salt Lake City, Utah, and Pathology Associates Medical Laboratories (PAML) of Spokane, Washington, was announced on November 1, most people were not aware of an important fact. (See …
Labs in U.S. and Australia Learn from Each Other
From the Volume XIV No. 16 – November 19, 2007 Issue
CEO SUMMARY: Australia just conducted its first summit meeting on laboratory management and a near sell-out crowd showed up to learn the best and latest. For the Americans in the audience, there were several surprises. First, Australia has a highly-competitive laboratory sector, comparabl…
Federal Whistleblower Suit Settled by Dianon Systems
From the Volume XIV No. 16 – November 19, 2007 Issue
IT’S A REMINDER THAT WHISTLEBLOWERS continue to look for opportunities to turn in laboratories, even if the violations are relatively minor. Last month, Dianon Systems Inc., of Stratford, Connecticut, agreed to pay $1.5 million to settle a federal false claims action originally fi…
Phlebotomy Is Closely Linked To Hospital Satisfaction Scores
From the Volume XIV No. 16 – November 19, 2007 Issue
CEO Summary: Based on patient satisfaction surveys done across the United States, Press Ganey Associates, Inc., reports that “lab” is ranked near the bottom of 10 clinical services. Source of these low satisfaction rankings is phlebotomy, since most patients find needle sticks uncomfo…
ARUP, Motoman Automate Thawing and Mixing Steps
From the Volume XIV No. 16 – November 19, 2007 Issue
CEO SUMMARY: Laboratory automation continues to develop in unexpected new directions. Recently, ARUP Laboratories and Motoman, Inc., collaborated to develop an automated thawing and mixing solution that integrates with ARUP’s existing automated line and replaces manual processes. Put in…
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