Robert Michel
Until Robert L. Michel came along and founded The Dark Intelligence Group (DIG) two decades ago, the clinical laboratory industry and the anatomic pathology profession lacked a trustworthy source for information about the management and operations of medical laboratories. From its inception in 1995, The Dark Report quickly became the “go to” source of industry intelligence, innovations in lab management, and strategic market analysis.
This excellence in reporting has earned recognition from his peers. For example, twice Michel and The Dark Report have won national awards for best investigative reporting by the Specialty Information Publishers Association. In 2005, the award was for Michel’s coverage about how the anatomic pathology condominium laboratories (pod labs) operated by urologists and gastroenterologists came to be, who operated them, and how these owners marketed the AP condo labs to other physician groups. In 2009, Michel’s award for best investigative reporting resulted from his published interviews with Quest Diagnostics Incorporated when the company admitted that, for a period of 18 months, it had been reported inaccurate Vitamin 25(OH) D results because of problems with its laboratory-developed test methodology. The Dark Report’s story was picked up by The New York Times and was in the national news cycle for several days.
In his role as Editor-in-Chief, Michel brought unique capabilities to DIG and The Dark Report. His management training and diverse business experience—along with his skills as a concise writer and analyst—proved to be a winning combination for readers of The Dark Report. For that reason, Michel’s story has many intriguing elements.
Immediately prior to founding DIG, he had served in several executive positions for Nichols Institute based in Portland, Oregon, and San Juan Capistrano, California. This was during the time that Nichols Institute was an independent public lab company with annual revenues of about $280 million (prior to its acquisition by MetPath, Inc., now Quest Diagnostics Incorporated). He traveled extensively to many of the clinical lab business units owned by Nichols Institute in different regions of the United States and played a role in formulating effective market strategies in response to the emergence of closed-panel HMOs, capitated pricing, and full-risk managed care contracts, among other successful management initiatives.
Prior to his service at Nichols Institute, Michel served at three different Fortune 100 companies. These were Procter & Gamble, Centex Corporation, and Financial Corp. of America. Each was an opportunity to master new management techniques and apply them in different industries. Between these positions, he gained experience as an entrepreneur, having founded a real estate development firm and a general contracting company in the Southeastern United States.
Robert Michel earned a Bachelor of Arts degree in Economics at the University of California, Los Angeles, where he played rugby, a sport he participated in for another 22 years. He is a native of California and grew up in Santa Ana.
Articles by Robert Michel
November 19, 2007 “Intelligence: Late Breaking Lab News”
From the Volume XIV No. 16 – November 19, 2007 Issue
Readers of THE DARK REPORT may want to check out the November issue of MLO Magazine. It profiles the experiences of four scholarship winners to the Executive War College last May in Miami, Florida. Winners were Pervez A. Mirza of State University of New York (SUNY) in Brooklyn, New Y…
San Diego MSA Selected For Medicare Lab Demo
From the Volume XIV No. 15 – October 29, 2007 Issue
CEO SUMMARY: Earlier this month, CMS revealed its selection of the first of two sites for the Medicare Competitive Bidding Demonstration Project for Laboratory Testing Services. It will be the San Diego-Carlsbad-San Marcos MSA (metropolitan statistical area). An assessment of this MSA rev…
Docs Want EMRs to Match Lab Orders and Results
From the Volume XIV No. 15 – October 29, 2007 Issue
CEO SUMMARY: At a national EMR users meeting, physicians indicated a growing interest in having their EMRs do more than electronically accept lab test results. On the want list are direct electronic ordering of lab tests and automatic matching of lab test orders and lab test results. Phys…
Full Pathology Digitization Is Becoming Feasible
From the Volume XIV No. 15 – October 29, 2007 Issue
CEO SUMMARY: Advances in computer hardware, software and support systems such as scanners are bringing the era of full pathology digitization closer to reality. Last week, in San Diego, California, an enthusiastic crowd of several hundred gathered to learn how laboratories, hospitals, and…
Phlebotomy Gets Heightened Attention For Patient Satisfaction
From the Volume XIV No. 15 – October 29, 2007 Issue
CEO SUMMARY: In the 1990s, many hospitals implemented decentralized phlebotomy arrangements as a way to save costs. Now, a decade later, centralized phlebotomy, managed by the laboratory, is making a comeback. Motivatio…
ISO 15189 Gains Favor For Lab Accreditation
From the Volume XIV No. 15 – October 29, 2007 Issue
CEO SUMMARY: Volunteers for the Clinical and Laboratory Standards Institute (CLSI) are in the midst of an 18-month project to help five …
Health Guru Predicts End to Medical Errors
From the Volume XIV No. 15 – October 29, 2007 Issue
CEO SUMMARY: One of the most exciting developments in patient safety is that it is now possible to begin eliminating adverse events in healthcare, declared Lucien Leape, M.D., Professor of Health Policy at the Harvard School of Public Health. Leape bases his prediction on how pioneer hosp…
October 29, 2007 “Intelligence: Late Breaking Lab News”
From the Volume XIV No. 15 – October 29, 2007 Issue
Microsoft Corporation is the latest company to offer a digital health record (DHR) aimed at consumers. Called “Healthvault,” it can be found at www.healthvault.com. This secure Web site allows consumers to manage and monitor their personal health information, including w…
More Labs Actively Adopt Quality Management
From the Volume XIV No. 14 – October 8, 2007 Issue
CEO SUMMARY: With almost 300 speakers, attendees, and vendors in attendance from seven countries, Lab Quality Confab was a significant milestone for the global lab industry. On one level, it was a sign that the quality improvement trend has come of age. On another level, it provided ample…
Shiel Medical Lab Grows In Tough NYC Market
From the Volume XIV No. 14 – October 8, 2007 Issue
CEO SUMMARY: There’s a new lab player emerging in the New York metropolitan market. Shiel Medical Laboratory of Brooklyn, New York, is growing steadily and now reports $50 million in annual revenue. It is taking full advantage of the managed care contracting turmoil and adding new clien…
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Volume XXXII, No. 12 – August 25, 2025
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