Phlebotomy Is Closely Linked To Hospital Satisfaction Scores

CEO Summary: Based on patient satisfaction surveys done across the United States, Press Ganey Associates, Inc., reports that “lab” is ranked near the bottom of 10 clinical services. Source of these low satisfaction rankings is phlebotomy, since most patients find needle sticks uncomfortable and some even have a fear of needles. To raise patient satisfaction […]

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Phlebotomy Is Closely Linked To Hospital Satisfaction Scores

Press Ganey Data Puts Labs Near the Bottom in Satisfaction

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