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Consumers Taking Active Role In Their Laboratory Testing

CEO SUMMARY: Two recent Internet surveys revealed that consumers rank access to their personal lab test results as the number one most wanted feature in healthcare services. This is an early warning for laboratories and pathology group practices. Today’s consumers have changing expectat…

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Cheerios® Teaching Consumers Facts About Laboratory Testing

FOR YEARS, BOTH HOSPITAL LABS and independent commercial labs considered physicians and payers to be the primary customers for lab testing. The lab testing needs of patients as customers seldom came up when lab managers discussed how to organize and deliver their lab’s testing services. In fact, m…

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MCOs Asking For More Lab Test Information

CEO SUMMARY: During the past 12 months, managed care companies in Michigan have increased the quantity and quality of the laboratory test information they want from their laboratory providers. Once again, the marketplace is raising the bar for competitive laboratory services. In response,…

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Omnicom Group, CareSoft, eMedicine.com, Verisign, RSA Security

AD AGENCIES PREPARING “DIRECT TO PATIENT” MARKETING CAMPAIGNS HERE’S MORE EVIDENCE that healthcare providers like laboratories and pathology groups will increasingly market their services directly to consumers. One of the largest consolidated advertising agencies in the world has take…

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Dr. Bruce Friedman Identifies Market Dynamics Driving Evolution of Lab Information Services

CEO SUMMARY: Probably no one is better positioned to identify the evolution of laboratory information services than Bruce Friedman, M.D., Professor of Pathology at the University of Michigan Medical School in Ann Arbor. For almost 20 years, he has hosted the pre-eminent meeting in laborat…

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“July 10, 2000 Intelligence: Late Breaking Lab News”

When it comes to laboratory information services, the Internet may indeed be a competitive leveler. THE DARK REPORT is tracking a host of small software companies that already have working solutions for Web-enabled lab test ordering and results reporting installed and operating in the field. It seems…

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LIS Vendors Moving to Internet

SALES OF LIS SYSTEMS SLOWED DURING 1999 due to concerns about Y2K problems. But the real story in the LIS arena was the impending arrival of technology that takes advantage of the Internet and the Web. Sales champs in THE DARK REPORT’s annual ranking of the Top Ten LIS Vendors for 1999 ar…

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Hospital Labs To Regain Pre-Eminence in Coming Years

CEO SUMMARY: During the past five years, powerful forces in the healthcare marketplace positioned hospital-based laboratories to once again become the dominant force in laboratory testing. But this can only occur if today’s generation of hospital laboratory directors and clinical pathol…

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Abaton’s Web Solution In Use at Allina, Centrex

CEO SUMMARY: Abaton.com was among the first companies to actually have Web-based information products linking hospital labs and physician offices. As early as 1997, the Allina Health System was working with Abaton.com to implement a laboratory test requisition/test results system using We…

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“State of Lab Industry” Holds Surprises for All

CEO SUMMARY: Say goodbye to several of the trends which shaped the lab industry during the 1990s, such as consolidation and government compliance programs. Although these trends won’t completely disappear, they will be superseded by a number of new transformational influences. During th…

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