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Events Trigger Several Responses from Quest
CEO SUMMARY: Terrorist attacks on September 11 impacted Quest Diagnostics Incorporated in a number of unexpected ways. Security measures in New York City and Washington, DC impeded normal courier activities. The immediate shutdown of all air traffic nationwide meant that air-freighted spe…
It’s Modular Automation At Beaumont Hospital Lab
CEO SUMMARY: Many hospital labs are evaluating laboratory automation options. The fastest-growing problem which needs an answer is the shortage of trained medical technologists and technicians. At William Beaumont Hospital’s new laboratory, selective workstation and modular automation s…
Wireless Lab Reporting Now Active in Wash., DC
CEO SUMMARY: While companies like iScribe and Allscripts have attracted lots of attention with their efforts to convince doctors to use wireless PDAs to order prescriptions, InstantDx has quietly launched its “OnCallData” service in Washington, DC. It offers both prescription-ordering a…
Lab Test Ordering On Web Presents Tough Challenges
CEO SUMMARY: During 1999, many factors pointed to the speedy introduction of Web-based lab test ordering between physicians’ offices and their laboratory providers. Several credible players, like Healtheon/ WebMD (now WebMD) and Advanced Health Technologies, held numerous contracts to i…
Quest & LabCorp Show Gains In Mid-Year Financial Reports
FOR THE FIRST SIX MONTHS OF 2001, improved pricing for lab testing services was the strongest contributor to revenue growth at both Laboratory Corporation of America and Quest Diagnostics Incorporated. One important consequence of this development is that competing …
British Firm Acquires Sunquest Info Systems
CEO SUMMARY: Sunquest Information Systems was recently acquired by Misys Plc, a software company based in the United Kingdom. The transaction is another example of consolidation within the healthcare software sector. It also demonstrates that software products developed in the United Stat…
Big Jump Predicted In Health Insurance Costs
CEO SUMMARY: Spiraling health costs are about to become a headline issue once again. There is widespread evidence that health insurers are seeking premium increases of 20% from the nation’s biggest employers. Aetna recently announced a second quarter 2001 operating loss of $95.9 million…
Lab Testing Problems Attract Unfavorable Media Attention
DURING THE PAST TWO WEEKS, problems with laboratory tests received national media coverage, both on television and in print. The national publicity demonstrates the downside to growing consumer interest in laboratory testing. Journalists are willing to capitalize on public fears about the potential …
Point-of-Care Kiosk Improves Outcomes In Emergency Department
CEO SUMMARY: Steadily increasing numbers of patients at Massachusetts General Hospital exceeded the capacity of its emergency department. Challenged to help with the situation, lab administrators created a point-of-care testing kiosk within the emergency department (ED). This unique lab p…
Northwestern Hospital Laboratory Supports Reduced Infection Rate
THIS MONTH, ONE OF THE NATION’S most unique and effective nosocomial infection programs completes its seventh year of operation at Northwestern Memorial Hospital in Chicago. This one-of-a-kind infection control effort is organized around the laboratory—specifically, in-house mo…
CURRENT ISSUE
Volume XXXII, No. 13 – September 15, 2025
The Dark Report examines a new bill that would reform PAMA and avoid reimbursement rate cuts scheduled for January 2026. Clinical laboratory leaders are urged to make their voices heard in Congress. Also, an expert describes how labs can fix pre-analytical errors and avoid disaster.
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