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Payers Request More Claims Documentation

Labs and RCM companies confirm that more payers are denying a higher proportion of claims

CEO SUMMARY: Both anecdotal evidence from lab professionals and numbers-based data from XiFin point to a problem: More payers require clinical labs to produce more documentation that a test claim is valid. Automated denials and inconsistencies in applying denial codes are contributors to this unwelcome trend in how payers process claims. MORE PAYERS ARE REQUIRING …

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