CEO SUMMARY: Terrorist attacks on September 11 impacted Quest Diagnostics Incorporated in a number of unexpected ways. Security measures in New York City and Washington, DC impeded normal courier activities. The immediate shutdown of all air traffic nationwide meant that air-freighted specimen shipments needed to be located, recovered, stabilized and moved forward to an appropriate […]
Events Trigger Several Responses from Quest
Contingency planning helps lab company cope with problems from terrorist attacks
- By Robert Michel
- > From the Volume VIII No. 13 - September 24, 2001 Issue
