Tag: westgard

Benchmarking with the Best To Be a World Class Laboratory

laboratory management pyramid levels level 4

CEO SUMMARY : This fourth installment of this special series about the laboratory value pyramid introduces “Level Four: Use Benchmarks to Achieve Best-in-Class.” This is the highest level of the four level pyramid. When a lab organization performs at this level, it will be delivering substantial measurable value to all stakeholders and it will have the metrics to substantiate this value. At the same time, the performance of a level four lab can be validated by its use of recognized third-party benchmarks that show it is performing equal to the best labs in the United States and across the globe. It will also have customer survey data showing it meets and exceeds its customers’ expectations.

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Middleware Provides Opportunity For Labs to Gain New Functions

“Even as more laboratories begin to use middleware, the number of functions and uses for middleware continues to increase
—Gregory R Vail, CEO, Data Innovations, Inc.
CEO SUMMARY: Middleware is attracting attention throughout the laboratory industry. It describes the software applications that bridge instruments and the LIS, or sit on top of the LIS to perform specific

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“Coming Out” Party In Atlanta for IQLM

CEO SUMMARY: It was like a debutante ball for the fledgling Institute for Quality in Laboratory Medicine (IQLM). Over three days, thought leaders in healthcare and laboratory testing tackled the issue of how laboratory medicine can improve patient safety and contribute to higher-quality health outcomes. Key themes emerged with the potential to impact all laboratories

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