CEO SUMMARY : This fourth installment of this special series about the laboratory value pyramid introduces “Level Four: Use Benchmarks to Achieve Best-in-Class.” This is the highest level of the four level pyramid. When a lab organization performs at this level, it will be delivering substantial measurable value to all stakeholders and it will have the metrics to substantiate this value. At the same time, the performance of a level four lab can be validated by its use of recognized third-party benchmarks that show it is performing equal to the best labs in the United States and across the globe. It will also have customer survey data showing it meets and exceeds its customers’ expectations.
Tag: westgard rules
CEO SUMMARY: In this second installment of our series on the laboratory value pyramid, we introduce “Level Two: Establish and Meet Standards of Value.” This second level continues the lab’s focus on its internal operations and activities. The goal is for the lab to develop the working culture and staff training required to identify relevant
“Even as more laboratories begin to use middleware, the number of functions and uses for middleware continues to increase
—Gregory R Vail, CEO, Data Innovations, Inc.
CEO SUMMARY: Middleware is attracting attention throughout the laboratory industry. It describes the software applications that bridge instruments and the LIS, or sit on top of the LIS to perform specific