By Robert Michel, from the Volume XIV No. 13 - September 17, 2007 issue
CEO SUMMARY: It’s an important milestone for the clinical laboratory profession. Quest Diagnostics Incorporated South Florida, based in Deerfield Beach, Florida, earned the 2007 Florida Governor’s Sterling Award for quality. This is only the second laboratory in this country to win a state quality award. But that’s just part of the story. Guided by the
By Robert Michel, from the Volume XIV No. 10 - July 16, 2007 issue
CEO SUMMARY: Across healthcare, laboratories, hospitals, and health systems are leading the drive to incorporate quality management methods into clinical services and daily operations. This fall, in Atlanta, the Lab Quality Confab will provide a detailed look at this trend, with 50 speakers, master classes, case studies, full-day workshops, an exhibit hall, and even Lean
By Robert Michel, from the Volume XIII No. 2 - February 6, 2006 issue
CEO SUMMARY: After several years of intense effort to implement quality management systems and Six Sigma techniques throughout its organization, Sonora Quest Laboratories earned the Arizona Quality Program’s highest honor—the Governor’s Award for Quality. This is an accomplishment without precedent in the laboratory industry, either in the United States or internationally.
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