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principles of lean
Henry Ford Health System Laboratory Division Combines Lean with ISO 15189
By Joseph Burns | From the Volume XXIII No. 3 – February 29, 2016 Issue
CEO SUMMARY: As healthcare transitions away from fee-for-service payment and adopts new models of reimbursement, every clinical lab will need to deliver more value with its lab testing services. At Henry Ford Health System in Detroit, the laboratory division has blazed a path of improving…
Narrower Provider Networks Topic during Quest Conference Call
By Robert Michel | From the Volume XIX No. 12 – August 27, 2012 Issue
SINCE MAY 1, 2012, the nation’s largest clinical laboratory company has had a new CEO, who is Stephen H. Rusckowski. The company’s second quarter conference call provided an opportunity to learn more about how he views Quest Diagnostics Incorporated. Conducted on July 19, the fi…
These Leaders in Lab Management Took Risks
By R. Lewis Dark | From the Volume X No. 13 – September 29, 2003 Issue
BY NOW THE NEWS IS GETTING OUT. Hospital laboratory administrators and pathologists are learning there now exists a management approach that cuts the average turnaround time from order to verified result by as much as 50% in as few as 12 weeks! If that’s not enough, this management approach will s…
“Lean” Quality Methods Transform Core Lab In Florida Hospital
By Robert Michel | From the Volume X No. 11 – August 18, 2003 Issue
CEO SUMMARY: DSI Laboratories of Fort Myers, Florida became the nation’s first hospital laboratory to apply the “Lean” quality management system to a high volume core laboratory. In just 13 weeks, DSI’s Lean team created a work cell which performs 80% of the test volume in a 400-b…
CURRENT ISSUE

Volume XXXII, No. 9 – June 23, 2025
In part one of an analysis about the state of AI in clinical laboratories, The Dark Report explores how frontline workers, especially younger ones, are using AI tools like ChatGPT far more than lab leaders. Recent reports elsewhere in the business world show executives underestimate staff AI use, raising concerns about a leadership gap in tech adoption. Clinical lab leaders must get more familiar with AI use cases. Also, in this issue of The Dark Report, there is discussion on how Medicaid cuts may affect clinical labs, an examination of the lab industry fallout from CLIAC termination, an analysis of AMP’s reports that provide crucial insights for Hiring Managers, and notes that regional health systems are new dominant players in M&A.
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