Tag: lean design

Marshfield Clinic Lab Tackles Phlebotomy Workflow Redesign

By Joseph Burns, from the Volume XXIII No. 5 - April 11, 2016 issue

CEO SUMMARY: Before a redesign of phlebotomy workflow at Marshfield Clinic, patients might wait as long as an hour, particularly before noon when phlebotomists would see 75% of each day’s patients. After the redesign, the number of draw sites was reduced from five to two while handling an increase in daily patient volume from 700 to 855. Patient wait times fell

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“October 3, 2005 Intelligence: Late Breaking Lab News”

By Robert Michel, from the Volume XII No. 14 - October 3, 2005 issue

It’s a small news item, but sometimes such tidbits presage a bigger story. On Monday, September 26, 2005, Quest Diagnostics Incorporated filed a notice with the Securities and Exchange Commission (SEC) that it had received a subpoena from the New York Office of the U.S. Department of Health and Human Services (HHS). The subpoena requested

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Tag: lean design

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