Tag: lean design

Marshfield Clinic Lab Tackles Phlebotomy Workflow Redesign

By Joseph Burns, from the Volume XXIII No. 5 - April 11, 2016 issue

CEO SUMMARY: Before a redesign of phlebotomy workflow at Marshfield Clinic, patients might wait as long as an hour, particularly before noon when phlebotomists would see 75% of each day’s patients. After the redesign, the number of draw sites was reduced from five to two while handling an increase in daily patient volume from 700 to 855. Patient wait times fell

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“October 3, 2005 Intelligence: Late Breaking Lab News”

By Robert Michel, from the Volume XII No. 14 - October 3, 2005 issue

It’s a small news item, but sometimes such tidbits presage a bigger story. On Monday, September 26, 2005, Quest Diagnostics Incorporated filed a notice with the Securities and Exchange Commission (SEC) that it had received a subpoena from the New York Office of the U.S. Department of Health and Human Services (HHS). The subpoena requested

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Volume XXV No. 17 – December 3, 2018

DID CONGRESS JUST PASS A LAW that makes innocent labs guilty of criminal acts? At the last minute, Congress added all clinical laboratories to a far-reaching anti-kickback provision in the newly-enacted Support for Patients and Communities Act -- a provision that makes common practices such as paying commissions to sales staff or placing phlebotomists in labs could be illegal. Worse: The experts are baffled by the language of the new law. Notes one of these experts in this issue, "Someone in the clinical lab industry may have to get prosecuted before we get some clarity, unless the Secretary of HHS issues clarifying regulations."

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Tag: lean design

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