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Customer-Focused Labs Are Successful

AS YOU READ THIS ISSUE, YOU WILL BE AMONG THE FIRST in the laboratory industry to learn that more than 50% of the nation’s hospitals are financially deficient and “technically insolvent or at risk of insolvency.” That’s according to Alvarez & Marsal of Ne…

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War College 2008 Theme: Get Close to Customers!

CEO SUMMARY: Over the course of two days, pathologists, lab directors, and other laboratory professionals repeatedly heard speakers urge them to work hard to ensure that customers are the top priority for their laboratory organization. Another theme is the need for labs to organize their …

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Ruling Against UroPath Signals More Fed Action

CEO SUMMARY: It was a signal win for federal healthcare officials when a federal district court judge in Washington, DC, dismissed a case brought by UroPath, LLC. UroPath had sued HHS Secretary Michael Leavitt seeking to challenge the physician fee schedule final order and the anti-markup…

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Federal Court Rules on Specimen Ownership

CEO SUMMARY: Recently, a federal appeals court affirmed a district court ruling concerning who owns human tissue specimens that are stored for research and other uses. While most clinical laboratories routinely discard many types of human specimens after use, any research facility or IVD …

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May 27, 2008 “Intelligence: Late Breaking Lab News”

A simple telemedicine system that incorporates cheap cell phone cameras is being developed by researchers in the United States and Brazil, according to an article in the May 15 issue of the American Chemical Society’s journal, Analytical Chemistry. The goal is to capture medical da…

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Lab Automation Advocates Gather in Kobe, Japan

CEO SUMMARY: Everything relating to automation in clinical laboratory operations was the theme of the sixth “International Conference of Laboratory Automation and Robotics,” conducted last month in Kobe, Japan. Because laboratories in Japan, Korea, and Taiwan have two and three decade…

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Univ. of Tokyo Hospital Lab Has Plenty of Automation

CEO SUMMARY: In Japan, many clinical laboratories are in their third decade of using automation. At the University of Tokyo Hospital, total laboratory automation (TLA) was first implemented in 1991. Now on its fourth generation TLA system, this laboratory was worked upstream to automate s…

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Cell Phones to be Used to Report Patient Self-Test Results

HOW ABOUT USING A CELL PHONE to monitor patient in-home laboratory test results? That’s about to happen with a new program introduced by CareFirst Blue Cross Blue Shield of Maryland. CareFirst will test whether monitoring devices in cell phones can help patients with diabetes mana…

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Implementing Best Practices Across 27 Hospital Labs

CEO SUMMARY: It is always challenging to ensure consistency and high productivity across the different labs in a consolidated lab organization. To help staff focus on quality and efficiency, Alverno Clinical Laboratories LLC uses Lean methods to improve quality and timely delivery of lab …

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PhyTest Assists Doctors With Lab Testing Revenue

CEO SUMMARY: PhyTest, Inc., created a unique business model upon its founding in 1998. It primarily specializes in handling laboratory test billing and collection services to office-based physicians. It also provides evaluation, consulting, and implementation services to help physicians i…

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