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lab administration

“Lean” Quality Methods Transform Core Lab In Florida Hospital

CEO SUMMARY: DSI Laboratories of Fort Myers, Florida became the nation’s first hospital laboratory to apply the “Lean” quality management system to a high volume core laboratory. In just 13 weeks, DSI’s Lean team created a work cell which performs 80% of the test volume in a 400-b…

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First ISO-Designed Clinical Lab Improves Outcomes, Costs

CEO SUMMARY: In the first 14 months of operation, Kaiser Permanente Northwest’s new automated regional laboratory facility, the nation’s first designed by an ISO-9000-certified lab organization, is yielding big gains in both productivity and outcomes. In its high-volume core lab, prod…

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Kaiser Permanente NW Incorporates ISO-9000 In Regional Lab Design

CEO SUMMARY: After achieving its ISO-9000 certification, Kaiser Permanente Northwest’s laboratory division accomplished another distinction. It became the first lab in the nation to use the principles of ISO-9000 to design, build and operate a new, state-of-the-art, automated laboratory…

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Shortage of Med Techs Stimulates Innovation

CEO SUMMARY: In Western Tennessee, a seven-hospital rural health system is pulling out all stops to solve the staffing crisis in its laboratory division by implementing programs that address both retention and recruiting. “Bench bonuses,” college loan repayment programs, recruitment b…

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Hospital Labs To Regain Pre-Eminence in Coming Years

CEO SUMMARY: During the past five years, powerful forces in the healthcare marketplace positioned hospital-based laboratories to once again become the dominant force in laboratory testing. But this can only occur if today’s generation of hospital laboratory directors and clinical pathol…

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