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May 14, 2007 “Intelligence: Late Breaking Lab News”

With so many baby boomers in lab management ranks making preparations for their retirement, a question now asked often is “what can I do as an encore?” Recently, THE DARK REPORT caught up with Dixie McFadden, who retired from her position as Laboratory Administrator at Kaiser Permanente N…

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Bringing You the REAL Story behind the Story!

HOW MUCH DO YOU TRUST THE NEWSPAPERS AND OTHER MEDIA you read to give you the right story, with the right analysis? If you are like me, you are regularly disappointed that the nation’s journalists are too quick to report the obvious—while often missing the important nuances that bring out the tru…

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Aetna Says: LabCorp Is Out & Quest Diagnostics Is In

CEO SUMMARY: January 1, 2007 can be considered the start of a new epoch in managed care contracting for lab test services. News of Aetna’s decision to favor Quest Diagnostics Incorporated with a five-year contract as its only national laboratory provider shows the direction this new epo…

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New Jersey Suspends UnitedHealth’s Fines for Docs

THERE’S AN INTERESTING TWIST IN THE ONGOING KERFUFFLE between Quest Diagnostics Incorporated and Laboratory Corporation of America over the UnitedHealth Group business. Last Friday, news spilled out that the New Jersey Department of Banking…

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Pumping Up Performance of Lab Billing & Collections

CEO SUMMARY: Coding, billing, collections, and compliance continue to grow in complexity, making management of the lab’s revenue cycle ever more difficult. One by one, a number of the nation’s largest laboratories are taking steps to automate management of their revenue cycle by utili…

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JVHL Signs a Contract with UnitedHealth Group

CEO SUMMARY: When UnitedHealth Group announced its exclusive national contract with Laboratory Corporation of America, Joint Venture Hospital Laboratories (JVHL) saw opportunity. That’s because LabCorp does not have a significant presence in Michigan. JVHL parlayed its statewide network…

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Key Trends Drive Change for Clinical Laboratories

CEO SUMMARY: Technology plays an ever-growing role in reshaping the organization and operation of clinical laboratories. New technologies figure prominently in THE DARK REPORT’S 2007 list of key trends in the clinical laboratory industry. Technological advances in instr…

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A New Look and New Services for THE DARK REPORT

YOU’VE PROBABLY ALREADY NOTICED that this issue of THE DARK REPORT sports a new look! We took advantage of the New Year to deliver a fresh, new appearance to THE DARK REPORT while preserving all that’s unique and most valued by our long-time clients and regular readers. Refinements to our establ…

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There is Steady Convergence In Lab Operations Worldwide

IS THERE AN ACCELERATING CONVERGENCE OF LABORATORY OPERATIONS by major clinical laboratories throughout the world? In recent weeks, THE DARK REPORT has seen tantalizing evidence that the answer to this question should be “yes.” This trend has strategic implications for independent commercial lab…

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Pathologist Builds General Path Business From Office Lab

CEO SUMMARY: Doctors Pathology Services in Delaware is successful for two reasons. First it runs the largest pathology lab in the state. But more important, it runs one of the few successful mobile pathology services anywhere. The Mobile Intraoperative Consultation Service(MICS)allows the…

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