Benchmarking with the Best To Be a World Class Laboratory

By Robert Michel | From the Volume XXII No. 5 – March 30, 2015 Issue

CEO SUMMARY: This fourth installment of this special series about the laboratory value pyramid introduces “Level Four: Use Benchmarks to Achieve Best-in-Class.” This is the highest level of the four level pyramid. When a lab organization performs at this level, it will be deliver…

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Blue Cross Execs Discuss Reasons for New Policies

By Joseph Burns | From the Volume XIX No. 10 – July 16, 2012 Issue

CEO SUMMARY: In recent months, officials from the Blue Cross and Blue Shield Association (BCBSA) have responded to the concerns about new billing protocols for services provided as part of the BlueCard program and voiced by such clinical lab associations as the California Clinical Laborat…

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LabCorp’s BeaconLBS Aims To Manage Genetic Tests

By Joseph Burns | From the Volume XVIII No. 17 – December 19, 2011 Issue

CEO SUMMARY: BeaconLBS is a new business created by Laboratory Corporation of America. It says it wants to help health insurance plans manage molecular diagnostics and genetic testing. BeaconLBS is now recruiting other clinical labs to join its network and is meeting with payers to offer …

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PhyTest Assists Doctors With Lab Testing Revenue

By Robert Michel | From the Volume XV No. 6 – May 5, 2008 Issue

CEO SUMMARY: PhyTest, Inc., created a unique business model upon its founding in 1998. It primarily specializes in handling laboratory test billing and collection services to office-based physicians. It also provides evaluation, consulting, and implementation services to help physicians i…

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“October 7, 2002 Intelligence: Late Breaking Lab News”

By Robert Michel | From the Volume IX No. 14 – October 7, 2002 Issue

Without much fanfare or notice, Liposcience Inc. of Raleigh, North Carolina tested the waters for an initial public offering (IPO) last month. It found market conditions unfavorable for its proposed offering of $92 million and deferred its IPO. Liposcience, with annual revenues of $1…

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Business Premises Underlying Lab Industry Dynamics

By Robert Michel | From the Volume VII No. 18 – December 25, 2000 Issue

This chapter addresses the characteristics of the laboratory industry which define the starting point for changes and ongoing evolution. The eight business premises listed in this White Paper describe unique situations which directly influence the ability of clinical laboratories to serve the medical…

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Bi-Coastal Powerhouse Formed by Lab Merger

By Robert Michel | From the Volume VI No. 13 – September 20, 1999 Issue

CEO SUMMARY: Changes to healthcare continue to stimulate responses from independent commercial laboratories. This time it’s a merger of Las Vegas-based Associated Pathologists Laboratories with American Medical Laboratories of Chantilly, Virginia. This combination creates the third-larg…

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Ten Management Myths Misled Clinical Laboratory Executives

By Robert Michel | From the Volume VI No. 13 – September 20, 1999 Issue

CEO SUMMARY: We offer our second installment about the ten management myths which led the clinical laboratory industry astray during the 1980s and 1990s. Regretfully, clients responding to part one of this series tell us that these management myths remain alive and well—and continue to …

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HMOs Abandon Medicaid In Several Eastern States

By Robert Michel | From the Volume V No. 5 – April 13, 1998 Issue

CEO SUMMARY: In a number of states, certain HMOs have ceased servicing Medicaid patients. This trend will grow. It is the spearpoint for a coming battle between government healthcare programs and private healthcare providers: What level of reimbursement is adequate to provide appropriate …

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Physician Management Companies Exploding, Will Transform Healthcare

By Robert Michel | From the Volume IV No. 10 – July 14, 1997 Issue

CEO SUMMARY: Consolidation and integration of healthcare services will be the dominant trend during the next five years. It happened to commercial laboratories from 1985-95. Widespread hospital consolidation began around 1990 and continues today. Now consolidation is coming to physicians….

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