Laboratory Management
Laboratory management in today’s clinical lab industry is changing rapidly and facing entirely new challenges. One problem is the lack of upcoming younger lab managers, as the retirements of baby boomer pathologists, medical technologists and lab scientists are in the near future. These individuals make up the largest proportion of supervisors, managers, and lab administrators working in labs today.
As they retire, every clinical lab and pathology group needs to have the next generation of leaders ready to step up and assume responsibilities. But, across the lab industry, there are limited opportunities for every lab’s brightest up-and-comers to get the regular management development opportunities that are common among Fortune 500 companies. The Dark Intelligence Group has called for the establishment of a mentoring program to help overcome this problem.
At the same time, downward pressure on reimbursements and mounting competition have created an environment that requires much more effort for a medical lab to grow and thrive.
Legislation, including the Health Information Technology for Economic and Clinical Health Act (HITECH) of 2009 and the Patient Protection and Affordable Care Act (PPACA) of 2010, have placed significant demands on medical laboratories and healthcare providers to improve internal efficiency even while offering more services for less money. This pressure to “do more with less” is further compounded by the need to deliver increasingly personalized client service to retain and win clients.
With the era of fee-for-service medicine coming to a close, every clinical laboratory and anatomic pathology organization needs a strategy for getting paid, as new reimbursement models that support patient-centric care will make up a larger portion of lab revenues.
The challenge for every clinical laboratory manager is to understand how to evolve from a business model that is accession-centric or volume-centric to one that is patient-centric.
Many clinical laboratories today are developing data repositories to logically link all transactional and other information about a patient. These repositories allow physicians to see all relevant information, identify trends, and provide better care as a result, enabling labs to provide greater value to their customers, patients and payers, thus creating more value and becoming more patient-centric.
Academic Hospital Lab Raises Competitive Bar
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
CEO SUMMARY: Few academic center laboratories are as swift-moving as the UMASS Health System Laboratory. In the next 90 days, it will move into a brand new off-site core laboratory. During this same 90 days, it is implementing its first web-based laboratory test ordering and results repor…
WellPoint Health Networks Offers To Buy Aetna For $10.5 Billion
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
TAKING ADVANTAGE of a weak share price for Aetna, Inc., two major corporations sent an unsolicited tender offer to the Aetna board. The joint bid was submitted by WellPoint Health Insurance Networks Inc. of Thousand Oaks, California, and ING Group NV, a Dutch insura…
Park City Solutions, DIANON, IMPATH American Med Labs, Cytyc, TriPath Imaging
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
PARK CITY SOLUTIONS AND AMERICAN MEDICAL LABS CREATE STRATEGIC PACT TWO COMPANIES FINANCED by GTCR Golder Rauner, LLC, the private equity firm based in Chicago, announced a strategic relationship. Park City Solutions, Inc. of Park City, Utah and Ame…
Park City Solutions Acquires Chi Lab Systems of Ann Arbor
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
THERE’S A NEW PLAYER in healthcare and laboratory consulting. Park City Solutions, Inc. of Midway, Utah wants to become a recognized name in the lab industry. As one step toward this goal, it announced the purchase of Chi Laboratory Systems, Inc. of Ann Arbor, Mic…
NY Labs Achieve Repeal Of Onerous Surcharge
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
CEO SUMMARY: Clinical laboratories in the state of New York demonstrated that the lab industry can effectively influence legislation when the state legislature finally repealed the onerous laboratory test surcharge first enacted in 1997. Lab industry leaders should apply the lessons learn…
Epitope, LabOne, CARESIDE, Quest, Structural Bioinformatics, UroCor
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
EPITOPE RAIDS LABONE FOR NEW PRESIDENT/CEO; READIES DRUGS OF ABUSE MARKET LAUNCH DURING THE YEAR 2000, Epitope, Inc., based in Portland, Oregon, plans to introduce a drugs of abuse test based on its patented OraSure® oral collection technology. To aid in this new product l…
Abbott, CARESIDE, Bio-Reference Labs, DIANON Systems
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
SWARM OF LAWSUITS NOW PLAGUES ABBOTT LABS PAYING A $100 MILLION FINE TO THE Food and Drug Administration (FDA) did not end Abbott Laboratories, Inc.’s problems related to its diagnostic test kits and reagents. Since payment of the FDA fine last month, Abbott has been serv…
Dynacare Buys LabSouth as Gateway into Alabama
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
CEO SUMMARY: With the acquisition of ARL/LabSouth, based in Birmingham and Montgomery, Dynacare immediately becomes a major player in the Alabama marketplace. Several interesting aspects to the sale demonstrate that it is becoming increasingly difficult for independent commercial laborato…
HBOC, Abaton.com, Quest, Unilab, LabOne, Epitope
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
MCKESSON HBOC ACQUIRES ABATON.COM IN MOVE TO WEB SERVICES IT WAS VALIDATION OF A PREDICTION made just weeks ago in THE DARK REPORT that web-based information management systems is the next major battleground in both healthcare and the clinical lab industry. McKesson HBOC an…
Lab Venture in Houston To Include a New Partner
By Robert Michel | From the Volume V No. 6 – May 4, 1998 Issue
CEO SUMMARY: For months, lab industry rumors said the Memorial-Hermann merger had killed the Dynacare-Hermann Hospital laboratory joint venture, despite its sustained profitability. Now comes news that the Memorial Hermann Healthcare System and Dynacare will expand the laboratory joint ve…
CURRENT ISSUE

Volume XXXII, No. 13 – September 15, 2025
The Dark Report examines a new bill that would reform PAMA and avoid reimbursement rate cuts scheduled for January 2026. Clinical laboratory leaders are urged to make their voices heard in Congress. Also, an expert describes how labs can fix pre-analytical errors and avoid disaster.
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