CEO SUMMARY: Patient focus groups told HealthPartners that they had anxiety as they waited days for lab test results. That encouraged HealthPartners to redesign workflows in its pathology department. Once it could deliver same-day lab test results electronically, HealthPartners launched a unique marketing campaign to educate consumers about this benefit in early May. Already, HealthPartners […]
HealthPartners Promotes Same-Day Lab Test Results
In Minneapolis, walking urine collection cup educates consumers about speedy lab reports
- By Robert Michel
- > From the Volume XV No. 9 - July 7, 2008 Issue
- Tags: cap, clinical lab, Clinical Laboratory, dark report, electronic medical record, electronic medical records, emr, improve productivity, lab business, lab test, lab test cost, lab test costs, lab testing, lab testing services, lab tests, lab turnaround time, laboratories, laboratory medicine, laboratory service, laboratory services, laboratory test, laboratory test results, laboratory testing, laboratory testing services, laboratory work, medical records, pathologists, the dark report, the electronic medical record, the laboratory, to improve productivity
