Lab Manager Training Program Coming to Four Cities This Fall

WHEN IT COMES TO PREPARING the next generation of laboratory managers to assume leadership roles, pathologists and lab administrators have few options. That is about to change.

This fall, in four different cities, workshops will be conducted specifically to provide your laboratory’s most promising management talent with the knowledge and tools they need to step up and contribute immediately to your lab’s success.

Opportunities to learn basic, advanced, and sophisticated management methods that focus specifically on clinical and pathology laboratories have been almost non-existent during the past. This four-city workshop series fills that vacuum. It offers laboratory organizations a useful resource to advance the understanding, capability, and confidence of their most promising managers, administrators, and directors.

The training will be led by Jeff Smith. Currently he provides leadership development services for Slone Partners and Titan Management University. During the 2000s, Smith was key team member in the transformation of the management culture at top-performing Carilion Laboratories in Roanoke, Virginia.

Don’t Short-Change Training

“In today’s tough financial environment, many labs short-change the training and development of their most promising managers,” observed Smith. “That is self-defeating, because having a management team of confident, trained, and motivated people is the single biggest factor in a laboratory’s clinical and financial success.”

“This two-day lab managers’ training workshop is a solution to finding the time and the expertise needed to train the most promising management talent in your laboratory,” noted Robert L. Michel, Editor- In-Chief of THE DARK REPORT and organizer of the lab managers’ workshop series. “Best of all this special lab managers’ training is designed and conducted by an experienced lab leader.”

Teams Can Train Together

To reduce travel requirements and to make it easier for teams of lab managers to attend and train together, identical two-day workshops will be conducted in these four major population centers:

• Baltimore (October 12-13, 2010)

• San Francisco (October 26-27)

• Chicago (November 2-3)

• Miami (November 16-17)

During the first day of the lab managers workshop, participants will learn important basics and get hands-on experience at using these effective tools. The first step is to help participants learn to identify their personal management style, along with the techniques to flex their style to meet the needs of the teams, management peers, and the boss in their laboratory.

Next comes training in how to recognize the laboratory’s working culture, along with specific ways to identify the strengths and dysfunctions of that working culture. Participants will then learn methods and approaches on how to apply their leadership and management skills to help people move forward and achieve more. This will include insights on how to motivate the different generations, including Baby Boomers, Generation X, and Generation Y.

The balance of day one focuses on how to align the performance of the lab team with the organization’s goals and objectives. Here is where the rubber meets the road and those emerging leaders on your lab’s management team learn how to man- age people. That means retaining the most productive staff members while getting the wrong people off the bus.

More Productive Lab Teams

Day two builds upon this knowledge. Participants will learn the secrets of coaching—along with how to develop others on the lab team into effective coaches. Learning modules teach goal setting and how to monitor progress toward these goals.

This knowledge-packed day ends with succession planning methods and information about career planning. The goal here is to help your laboratory’s top management talent understand how to use all this information to contribute more in the laboratory while preparing themselves for higher levels of responsibility as they demonstrate proficiency.

“Every lab faces the same challenges,” noted Michel. “Many of the most experienced managers are preparing to retire. Yet, because of reduced budgets, the laboratory’s most promising management talent often don’t get the resources or time required to sharpen their own skills.

“This is a lab industry first,” he continued. “It’s an affordable, fast way to give your lab’s most promising manager prospects much of the essential knowledge, instruction, and confidence they need to return and contribute more to your lab’s success.”

Helping Lab Managers Build Leadership Skills

THIS SPECIAL CLINICAL LABORATORY MANAGERS WORKSHOP is designed to help your up-and-coming leaders unlock their full potential, while teaching them how to motivate and lead others in your laboratory. These are skills and outcomes that every enlightened boss wants for the ambitious managers on their team.

In each of four cities, the identical two-day workshop will be presented. Every day, start and finish is 8:00 a.m. and 4:00 p.m. Curriculum will address four basic management areas:

First, an overview of culture; how managers can shape and transform culture; along with proven tools to achieve these outcomes.

Second, team dynamics; how to identify leaders in your lab; specific techniques for engaging these emerging leaders; effective ways to achieve greater productivity and improve staff harmony and morale.

Third, essentials of coaching; creating coaches among your lab’s most promising managers, how to unleash the power of coaching.

Fourth, the management and career development path, ranging from goal-setting and succession planning to sustaining the improved performance of your lab managers.

Dates and locations are:

October 12-13, 2010

Hilton Baltimore BWI Airport Hotel

October 26-27, 2010

Hilton San Francisco Airport Hotel

November 2-3, 2010

DoubleTree Chicago O’Hare

November 16-17, 2010

Hilton Garden Inn Miami Airport Hotel

For Details and to Register:


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