CEO SUMMARY: Paper-based test ordering processes and employees overwhelmed with too many software applications were creating bottlenecks and stress at Sonora Quest Laboratories. CIO Sonny Varadan undertook an effort to eliminate paper requisitions and streamline work apps, resulting in decreased order processing times and less full-time staff needed to solve workflow pileups. While the process […]
How One Lab Eliminated Paper through Front-End IT
Faced with frustrated employees and poor patient experience, Sonora Quest took action
- By Kristin Althea O’Connor
- > From the Volume XXXII, No. 17 - December 8, 2025 Issue
- Tags: advance beneficiary notice of non-coverage, and Pathology Management, API, application programming interface, Clinical Laboratory, Executive War College on Diagnostics, Freedom Imaging, Information technology, IT, LabOS, non-field accessioned requisition, paper-based test ordering, Quantum, Sonny Varadan, Sonora Quest
