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Three Signals to Take from Executive War College

We’ve arrived back from New Orleans and the 3…

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Strategies to Succeed with Laboratory Outreach Programs

In recent years Labcorp and Quest Diagnostics went on buying sprees, acquiring laboratory outreach businesses from major health systems. They argue that they can run these operations more efficiently, while the sellers get much-needed cash infusions. (See …

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How One Lab Eliminated Paper through Front-End IT

CEO SUMMARY: Paper-based test ordering processes and employees overwhelmed with too many software applications were creating bottlenecks and stress at Sonora Quest Laboratories. CIO Sonny Varadan undertook an effort to eliminate paper requisitions and streamline work apps,…

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After Regaining Outreach, Lab Grows it by $10M

CEO SUMMARY: In this case study, Kootenai Health in Idaho explains how taking back lab outreach services from a commercial lab company can improve physician satisfaction, enhance patient care, and increase revenue. Although the transition was bumpy, within two years of bri…

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Labs Beware: ‘Vishing’ Rises as Major Cybersecurity Threat

CYBERSECURITY SHOULD ALWAYS BE TOP OF MIND FOR CLINICAL LABORATORIES AND PATHLOGY groups, especially since the notorious data breach at Change Healthcare in February 2024. Often, such security breaches begin with phishing campaigns in which employees are enticed to click on malicious li…

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Innovations in Lab Testing Arriving at Light Speed

TODAY, IT’S A CHALLENGE TO STAY UP WITH ALL THE NEW THINGS arriving in the lab testing marketplace. Novel assays are launched weekly. That is equally true for next-generation automation and lab analyzers, with vendors regularly announcing something new to their menu of products. The pace of innova…

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Market Speaks to Pathologists: It’s About Data

ONE PRIMARY TREND IN THE U.S. HEALTHCARE SYSTEM over the past 20 years deals with how patient data is created and used. Ongoing advances in information technology and the Internet—now commonly called “the cloud”—have created capabilities for data sharing and data analysis today that were unim…

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All Labs Are Threatened by Encryption, Ransomware

CEO SUMMARY: Cybercrime—in the form of encryption attacks followed by ransom demands—is now a threat to every clinical laboratory and anatomic pathology group in the United States. Experts recommend that all labs elevate the attention they pay to their incident response teams ta…

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All Labs Are Threatened by Ransomware Attacks

This is an excerpt of a 1,652-word article in the September 7, 2021 issue of  THE DARK REPORT (TDR). The full article is available to members of The Dark Intelligence Group. CEO SUMMARY: Cybercrime—in the form of encryption attacks followed by ransom demands—is now a threat to…

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