Labs Report Problems with Anthem’s Pre-Approval

CEO SUMMARY: Since the July 1 launch of its prior-authorization program for genetic tests, Anthem and its subsidiary, AIM Specialty Health, have authorized few genetic tests, said a national lab. Lab directors say they have been unable to communicate with Anthem/AIM when client physicians order tests. Also, labs are unaware if Anthem has trained ordering …

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Labs Report Problems with Anthem’s Pre-Approval

One in-network lab says prior-authorization for genetic tests is frustrating at every level

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