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LabCorp Talks to Its Clients About Service Enhancements

CEO David King invites clients to respond directly to him with ideas and suggestions

BOTH NATIONAL LABORATORIES now face a future where growth is not likely to come from a steady stream of sizeable laboratory acquisitions. That makes service enhancements a more important way to protect market share and build client loyalty. At Laboratory Corporation of America, this strategy can be seen in a letter the company recently distributed […]

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