FOR YEARS, BOTH HOSPITAL LABS and independent commercial labs considered physicians and payers to be the primary customers for lab testing. The lab testing needs of patients as customers seldom came up when lab managers discussed how to organize and deliver their lab’s testing services. In fact, most labs limited themselves to producing an array […]
- "Lab Industry Trends"
Cheerios® Teaching Consumers Facts About Laboratory Testing
- By Robert Michel
- > From the Volume VII No. 16 - November 13, 2000 Issue
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