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quality improvement
Change Beneath Surface Marks 2004 Lab Stories
By Robert Michel | From the Volume XI No. 17 – December 13, 2004 Issue
CEO SUMMARY: Presented here are THE DARK REPORT’S “Ten Biggest Lab Stories of 2004.” These are the events we consider most important to the lab industry during the year. However, in contrast to past years, 2004 lacked the types of blockbuster events which radically change and reshap…
Big Seattle Med Center Adopts “Lean” Methods
By Robert Michel | From the Volume XI No. 16 – November 22, 2004 Issue
CEO SUMMARY: Laboratory and pathology services at Virginia Mason Medical Center are an integral part of its hospital-wide Lean quality management initiative. Because of the importance of lab test data to so many clinical services, the laboratory often finds itself making key contributions…
Is Nation’s Best Quality Laboratory in Arizona?
By Robert Michel | From the Volume XI No.13 – September 20, 2004 Issue
CEO SUMMARY: Without much fanfare or public attention, one lab is achieving recognition for quality and service excellence possibly unmatched in the clinical laboratory industry. In 2003, Sonora Quest Laboratories received Arizona’s Pioneer Award for Quality—the first healthcare provi…
Molecular Diagnostics’ “Gap in Expectations”
By Robert Michel | From the Volume XI No. 8 – June 7, 2004 Issue
CEO SUMMARY: This year’s Executive War College provided strong evidence that the twin trends of molecular diagnostics and Lean management methods are taking root within the laboratory industry. Each is a trend in its infancy. Molecular diagnostics will require considerable time before i…
How “Lean” is Benefiting Early-Adopter Laboratories
By Robert Michel | From the Volume X No. 12 – September 8, 2003 Issue
CEO SUMMARY: First steps toward a radical change in clinical laboratory operations are under way in a handful of early-adopter laboratories. This movement is so new that little information about their successes can be published. But the early evidence is compelling. For those labs willing…
New Lab Management Directions Now Visible
By Robert Michel | From the Volume X No. 7 – May 27, 2003 Issue
CEO SUMMARY: Seat-of-the-pants laboratory management is on its way out, replaced by numbers-driven methods. Judging by the presentations given at this year’s Executive War College on Lab and Pathology Management, a growing number of laboratory administrators and pathologists are activel…
Specialty Laboratories’ New CEO Reveals How His Company Is Changing
By Robert Michel | From the Volume IX No. 11 – August 5, 2002 Issue
“You will see a more tightly focused Specialty Labs. We won’t try and do everything, rather we will do what is important for our customers.” —Douglas S. Harrington, M.D CEO SUMMARY: In recent months, several events roiled the market for hos…
Point-of-Care Kiosk Improves Outcomes In Emergency Department
By Robert Michel | From the Volume VIII No. 11 – August 13, 2001 Issue
CEO SUMMARY: Steadily increasing numbers of patients at Massachusetts General Hospital exceeded the capacity of its emergency department. Challenged to help with the situation, lab administrators created a point-of-care testing kiosk within the emergency department (ED). This unique lab p…
Park City Solutions Acquires Chi Lab Systems of Ann Arbor
By Robert Michel | From the Volume VII No. 2 – January 24, 2000 Issue
THERE’S A NEW PLAYER in healthcare and laboratory consulting. Park City Solutions, Inc. of Midway, Utah wants to become a recognized name in the lab industry. As one step toward this goal, it announced the purchase of Chi Laboratory Systems, Inc. of Ann Arbor, Mic…
“State of Lab Industry” Holds Surprises for All
By Robert Michel | From the Volume VII No. 1 – January 3, 2000 Issue
CEO SUMMARY: Say goodbye to several of the trends which shaped the lab industry during the 1990s, such as consolidation and government compliance programs. Although these trends won’t completely disappear, they will be superseded by a number of new transformational influences. During th…
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Volume XXXII, No. 6 – April 21, 2025
Now that a federal judge has vacated the FDA’s LDT rule, The Dark Report analyzes the judgement and notes the various steps the FDA could take in response. Also, lab testing at pharmacies is proving to be less successful than was once anticipated.
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