CEO SUMMARY: It was a year when the two blood brothers got much bigger and expanded market share by buying their largest competitors. With patient safety as the goal, employers began active steps to force hospitals, physicians, and other healthcare providers to use quality management systems to reduce errors. Unpredictable in many ways, 2002 set
Several Major Surprises Mark Events of 2002
By Robert Michel, from the Volume IX No. 17 - December 9, 2002 issue