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“Lean” Management Helps Bay Care’s Lab Boost Quality

CEO SUMMARY: All laboratory managers and pathologists face the same challenge: do more testing with less money. This challenge is further complicated by the fact that there are inadequate numbers of trained laboratory professionals available to staff the nation’s laboratories. Now, earl…

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Terrorist Attacks Affect Many of Nation’s Labs

CEO SUMMARY: Following terrorist attacks in New York City and Washington, DC, the total shutdown of commercial air traffic in the United States for 48 hours disrupted the regular shipment of reference and esoteric lab specimens to national laboratories. Swiftly-implemented contingency eff…

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In the Aftermath of Terror: Labs Deal With New Issues

SELDOM DO I WRITE IN FIRST PERSON to our clients and regular readers. Yet the events of the past few weeks—and the uncertain path our nation is about to take into the future—impel me to share some insights and thoughts. Like most of you, I watched the television coverage of these tragic events a…

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Of Automation, the Internet, and Other Curiosities

IN READING THE FIRST DRAFTS of the stories in this issue of THE DARK REPORT, I was struck by the unsteady progress that’s been made in the lab industry by emerging technologies such as total laboratory automation (TLA) and Internet-based lab services during recent years. How many of us remember th…

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It’s Modular Automation At Beaumont Hospital Lab

CEO SUMMARY: Many hospital labs are evaluating laboratory automation options. The fastest-growing problem which needs an answer is the shortage of trained medical technologists and technicians. At William Beaumont Hospital’s new laboratory, selective workstation and modular automation s…

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Wireless Lab Reporting Now Active in Wash., DC

CEO SUMMARY: While companies like iScribe and Allscripts have attracted lots of attention with their efforts to convince doctors to use wireless PDAs to order prescriptions, InstantDx has quietly launched its “OnCallData” service in Washington, DC. It offers both prescription-ordering a…

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Ohio Hospitals Prevail in Suit Against Federal Lab Claims

IT TOOK FIVE YEARS, but federal courts finally gave victory to the Ohio Hospital Association (OHA) in its long-running battle against federal regulators over laboratory test billing issues. Early last month, the OHA signed a settlement with the federal government which resolves the …

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Lab Test Ordering On Web Presents Tough Challenges

CEO SUMMARY: During 1999, many factors pointed to the speedy introduction of Web-based lab test ordering between physicians’ offices and their laboratory providers. Several credible players, like Healtheon/ WebMD (now WebMD) and Advanced Health Technologies, held numerous contracts to i…

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Quest & LabCorp Show Gains In Mid-Year Financial Reports

FOR THE FIRST SIX MONTHS OF 2001, improved pricing for lab testing services was the strongest contributor to revenue growth at both Laboratory Corporation of America and Quest Diagnostics Incorporated. One important consequence of this development is that competing …

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“September 4, 2001 Intelligence: Late Breaking Lab News”

Here’s early warning: Medicare and Medicaid funding will become high-profile issues during 2002. Numbers just released by the Congressional Budget Office indicate that Medicare spending will increase by 10% during fiscal 2001 over fiscal 2000. Increased provider payments are contri…

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