By Robert Michel, from the Volume XVIII No. 3 - February 28, 2011 issue
CEO SUMMARY: Clinical laboratories often promote themselves as being able to deliver quality results. But simply saying so is not the same as having an outside organization audit the laboratory to accredit its analytical processes and its other operational activities. NMS Labs in Willow Grove, Pennsylvania, pursued accreditation to ISO 15189 Medical Laboratories to gain
By Robert Michel, from the Volume XVI No. 16 - November 23, 2009 issue
CEO SUMMARY: Early signs are that the quality management systems (QMS) most likely to find favor with hospitals and clinical laboratories in the United States will be those that meet standards developed by the International Organization for Standardization (ISO). Many hospitals and clinical labs are considering adopting ISO 9001 or ISO 15189, respectively. As they
By Robert Michel, from the Volume XIV No. 7 - May 14, 2007 issue
With so many baby boomers in lab management ranks making preparations for their retirement, a question now asked often is “what can I do as an encore?” Recently, THE DARK REPORT caught up with Dixie McFadden, who retired from her position as Laboratory Administrator at Kaiser Permanente Northwest Regional Laboratories in Portland, Oregon, more than
