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Changing the Way Laboratories Do Business

I HOPE BOTH PATHOLOGISTS AND LABORATORY ADMINISTRATORS pay close attention to our coverage of early-adopter hospital laboratories and how they are using “Lean” quality management methods to boost performance of their laboratories. These labs are harvesting productivity gains in the range of 30% t…

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How “Lean” is Benefiting Early-Adopter Laboratories

CEO SUMMARY: First steps toward a radical change in clinical laboratory operations are under way in a handful of early-adopter laboratories. This movement is so new that little information about their successes can be published. But the early evidence is compelling. For those labs willing…

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First ISO-Designed Clinical Lab Improves Outcomes, Costs

CEO SUMMARY: In the first 14 months of operation, Kaiser Permanente Northwest’s new automated regional laboratory facility, the nation’s first designed by an ISO-9000-certified lab organization, is yielding big gains in both productivity and outcomes. In its high-volume core lab, prod…

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AACC and CAP Meetings Generate Useful Insights

IT WAS A BUSY TIME LAST WEEK on the lab industry meeting circuit. THE DARK REPORT made the rounds and uncovered some valuable intelligence for lab directors and pathologists. First on the meeting tour was Philadelphia, site of the American Association of Clinical Chemistry (AACC) a…

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Online Distance Training Helps Labs Recruit & Retain More MTs

CEO SUMMARY: One surprise about online distance learning (ODL) programs for medical technologists (MT) is that even small hospital laboratories can use them to recruit and train more MTs. Across the United States, a growing number of labs are experiencing a shortage of MTs in their local …

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Med Tech Training Via Long-Distance Programs

CEO SUMMARY: Students from as far away as Oregon and Hawaii are using the online distance training program at the Medical College of Georgia, located in Augusta, to get their Bachelor of Science degree and medical technologist certification. Because many regions do not have a local MT tra…

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New Lab Management Directions Now Visible

CEO SUMMARY: Seat-of-the-pants laboratory management is on its way out, replaced by numbers-driven methods. Judging by the presentations given at this year’s Executive War College on Lab and Pathology Management, a growing number of laboratory administrators and pathologists are activel…

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Eritrea Uses St. Louis For Reference Testing

CEO SUMMARY: On one level, it’s the classic story of volunteerism and help for a developing nation. But on another level, it’s a dramatic demonstration of how new technologies allow two hospital laboratories in St. Louis, Missouri to effectively provide reference laboratory tests and …

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Nine Key Trends Are Shaping Nation’s Healthcare Informatics

CEO SUMMARY: During the 1990s, hospital spending on information technology was devoted primarily to acquiring upgraded versions of software systems for clinical services such as laboratory, pharmacy, and radiology. That’s no longer true. As the following nine key trends in healthcare in…

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Commercial Labs React To Ontario SARS Outbreak

CEO SUMMARY: Ontario’s SARS outbreak has affected commercial laboratory companies in the province. Because so many healthcare workers were contracting SARS, laboratory directors at MDS Diagnostic Services took swift action to protect both patients and laboratory staff—to prevent expos…

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