Tag: customer retention

Global Laboratory Trends Dominated by Rising Costs and Labor Shortage

“The Web has transformed many industries and it’s clearly affected our industry. This trend will help raise the bar in quality and overall performance among laboratories and manufacturers.”
—Jim Reid-Anderson
Chairman, President, and CEO of Dade Behring
CEO Summary: Recently, THE DARK REPORT conducted a roundtable interview with executives of Dade Behring. Present were Jim Reid-Anderson, Chairman, President

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