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Technology Can Now Enable “Card Swipe” for Draw Sites

COLLECTING SMALL AMOUNTS of money from patients for deductible, co-pay, and self-pay fees has always bedeviled laboratories. However, new technology holds the promise of solving this long-standing problem. BlueCross BlueShield of South Carolina (BCBC-SC) is currently offering a new …

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Pinkus DermPath Earns ISO-9000 Certification

CEO SUMMARY: After learning about quality management systems at a recent Executive War College, the lab director at Pinkus Dermatopathology recognized how such techniques could be used in his lab to improve quality, reduce errors, and create a better working environment for both pathologi…

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Molecular Diagnostics: How Beaumont Built A Successful Program

CEO SUMMARY: It was about 15 years ago when William Beaumont Hospital and Beaumont Reference Laboratories first began offering molecular diagnostic testing services to clinicians. This successful effort came about because of effective strategic planning, use of consulting expertise at key…

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Payer Consolidation: United Buys Pacificare

CEO SUMMARY: For the second time in nine months, a health insurer company has spent around $9 billion to grow by acquisition. This time, it is UnitedHealth Group purchasing PacifiCare Health Systems. These types of deals impact local labs and pathology groups as existing contracts expire….

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Consumer-Directed Healthcare by Mango

CEO SUMMARY: This former laboratory executive declares that Consumer-Driven Healthcare Plans (CDHPs) are “the most significant development in health insurance since the widespread introduction of HMOs in the 1980s.” Paul Mango, now at McKinsey & Co., has plenty of good news for la…

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Amazing New IT Products Arriving in Healthcare Market

TECHNOLOGY INNOVATIONS are triggering a flow of remarkable new information technology (IT) products into the healthcare marketplace. Not all of these products will gain a foothold, but some have the potential to trigger radical changes in how information flows between patient, provider, and payer. H…

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DOJ Sends Subpoenas To Quest & LabCorp

CEO SUMMARY: In Newark, New Jersey, the Office of the U.S. Attorney served subpoenas to each of the two blood brothers, seeking information on “capitation and risk-sharing arrangements with government and private payers for the years 1993 through 1999.” At this point, little is known …

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Patient ABNs Can Save On Expensive Send-outs

CEO SUMMARY: Throughout the United States, the growing number of high-priced, patent-protected specialty tests is eating into the laboratory budgets of many hospitals. At Hospital Consolidated Laboratories in Southfield, Michigan, this budget-busting threat triggered an innovative respons…

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Unique Solution to Control Reagents, Other Supplies

CEO SUMMARY: This San Francisco hospital laboratory hit a home run with its clever use of automated materials management units, originally used in pharmacies. Reagents, phlebotomy supplies, and other laboratory consumables are stored in an access-controlled environment. Benefits have been…

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Laboratories Lead Healthcare on Quality Systems

IS THE REST OF HEALTHCARE CATCHING UP TO THE LABORATORY INDUSTRY when it comes to the use of quality management systems like ISO-9000, Six Sigma, and Lean? In the May 2, 2005 issue of Modern Healthcare, there’s a major story on quality management systems and how some hospitals are using sa…

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