CEO SUMMARY: Will lessons learned during the commercial lab industry’s consolidation frenzy be learned and applied in the Quest-SBCL merger? History has a way of repeating itself. But Quest Diagnostics’ CEO has a different plan. He also has a tool not utilized by lab executives earlier this decade—the customer-first management philosophy of “meeting and exceeding […]
Integrating Quest & SBCL Presents a Big Challenge
It’s a daunting task to meld two huge laboratories into one successful company
- By Robert Michel
- > From the Volume VI No. 3 - February 22, 1999 Issue
