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Root Cause Analysis Used To Find Source of Errors

After validation of new chemistry analyzer, random errors trigger letters to 1,000 patients

CEO SUMMARY: It is a reminder that today’s sophisticated laboratory test systems still have the potential to malfunction in unexpected ways. This spring, following installation and validation of a new chemistry instrument, one Canadian hospital laboratory quickly recognized that a series of random errors were a sign that the instrument had issues—but not before specimens …

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