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First-Ever “Black Belt” Certified In an American Hospital Lab

Grant Riverside Hospital’s laboratory is first unit to implement Six Sigma project

IT WAS A BIG DEAL in the laboratory of Grant Riverside Hospital of Columbus, Ohio when Lab Site Manager Sandra Hood received her certification as a Six Sigma Black Belt on January 23, 2002. That’s because hospital administrators had selected the laboratory to be hospital’s guinea pig. Their goal was to gauge the effectiveness of …

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