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BlueCard Policy Causing Clinical Labs to Go Unpaid

Blues plans are sending payments to patients, but patients are not paying their lab providers

CEO SUMMARY: Clinical laboratories doing lab test work for Blue Cross Blue Shield patients using their BlueCard benefit are no longer being paid by the Blues plans. Some Blues plans are sending those reimbursement checks directly to their members with instructions for the patient to use those funds to pay their lab bills. Instead, most …

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