NYC Lab Hand-Entered Reqs After Terrorist Acts

Electronic test ordering/reporting link severed by attack on World Trade Center

CEO SUMMARY: Crisis management was the watchword at Centralized Laboratory Services, Inc. of New York City following the terrorist attacks on September 11. Damage around the World Trade Center knocked out the communications link between the lab and a data server which transmitted electronic test orders and results. The lab found itself forced to hand-enter

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