Issue: Volume XVIII No. 7 - May 23, 2011

Raising the Bar with Better Phlebotomy Service

STEP BY STEP, INNOVATIVE CLINICAL LABORATORIES AND PATHOLOGY GROUPS across the country are deliberately raising the level of service they provide to patients and physicians. In the short term, this often delivers competitive advantage—at least until competing laboratories improve their own service to equal that new benchmark. Raising the bar on service is the theme …

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Why Toronto Is Site of Global Digital Path Center

CEO SUMMARY: GE Healthcare and Omnyx chose Canada to be the location of their new Global Pathology Innovation Centre of Excellence (PICOE). PICOE’s mission is to demonstrate that digital pathology can improve patient outcomes in a cost-effective manner. GE and Omnyx will use PICOE as a proving ground for the value of digital pathology, while …

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WellSpan’s Lab Designs the “Ideal” Phlebotomy

CEO SUMMARY: Lengthy wait times for patients at phlebotomy sites is a common problem for labs across the country. But the laboratory at WellSpan Health System in York, Pennsylvania decided to apply Lean methods to change this situation. Their Lean projects at two pilot patient service centers (PSC) produced a reduction in average waiting times …

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Hospital Lab Operations Expert H.W. “Bud” Gandee, Jr., Dies

IN BRENTWOOD, TENNESSEE, the family of H.W. “Bud” Gandee, Jr., reported his death on April 30, at the age of 69. Gandee was an early master of hospital laboratory operations and management. He trained as a medical technologist and had graduate training in immunohematology. Early in his career, he went to work for the original …

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Mid America Clinical Laboratories Discusses Recent Lab Errors

IN FOLLOWING UP THE DISCOVERY of false positive results for Chlamydia tests it had performed on a limited number of patients, Mid America Clinical Laboratories (MACL) found itself the subject of news coverage. This included interviews with an irate patient who told one television news reporter that, after receiving a positive result for her Chlamydia …

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Dark Daily

May 23, 2011 “Intelligence: Late Breaking Lab News”

The first sequencing of the whole human genome back in 2000 unleashed a tidal wave of research and development. Recently, Fast Company Magazine quantified the dollar impact of the Human Genome Project and now says it totals $800 billion! Their reporter communicates this so succinctly that THE DARK REPORT will quote two full paragraphs here: …

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