Preparing for the Unexpected and Unimagined

WHO WOULD HAVE EVER PREDICTED THAT A PHLEBOTOMIST would reuse needles? Just as surprising, who would have ever predicted that the phlebotomist would be working at a respected clinical laboratory like SmithKline Beecham Clinical Laboratories (SBCL)? This shocking story is a reminder that laboratory executives should never forget to anticipate every potential problem, no matter how …

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Preparing for the Unexpected and Unimagined

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